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Home #BanksNeverAskThat

#BanksNeverAskThat

Can You Spot a Phishing Scam?

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, the problem is only growing worse. In fact, the Federal Trade Commission’s report on fraud estimates that American consumers lost over $10 billion to these phishing schemes and other fraud in 2023.

It’s time to put scammers in their place. Online scams aren’t so scary when you know what to look for.

And at  Eastern CT Savings Bank, we’re committed to helping you spot them as an extra layer of protection for your account. We’ve joined with the American Bankers Association and banks across the country in a nationwide effort to fight phishing—one scam at a time. We want every bank customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That. Because when you know what sounds suspicious, you’ll be less likely to be fooled.

These top 3 phishing scams are full of red flags:

  • Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks never ask that.
  • Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it’s a scam. Banks never ask that.
  • Phone Call: Would your bank ever call you to verify your account number. No! Banks never ask that. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz and more, visit www.BanksNeverAskThat.com.

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© 2025 Eastern Connecticut Savings Bank. All Rights Reserved.

Amid recent financial industry news, we want to assure you that we are a well-capitalized mutual savings bank with its only priority to serve our customers. Eastern Connecticut Savings Bank has been dedicated to serving the local community since 1915, and we continue to do so today.

At ECSB, our business model differs from those making headlines, as we do not specialize in services such as cryptocurrency or venture capital. We are not beholden to stock investors. We reinvest locally by providing a mortgage to your neighbor or a loan to the small business just around the corner.

We want to remind you during this time that we are FDIC insured and that no one has ever lost a dime of FDIC-insured deposits. We are here to support you and answer any questions you may have regarding FDIC coverage, and urge you to visit https://www.fdic.gov/ for more information. Thank you for choosing Eastern Connecticut Savings Bank.

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